FAQ

1. Do you ship marine parts internationally?

Yes, we ship marine parts, boating accessories, and kayak gear worldwide. Shipping times vary depending on your location:

  • United States: 5–10 business days
  • International: 10–20 business days
    Shipping costs are calculated at checkout.

2. How can I track my marine parts order?

Once your order has been shipped, you will receive an email with a tracking number. Simply click the tracking link to see real-time updates from the carrier.


3. What payment methods do you accept?

We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for a secure checkout experience.


4. How do I choose the right boat cover size?

To find the perfect fit for your boat cover:

  • Measure the length and width of your boat from bow to stern.
  • Check our product description for sizing guidelines.
    If you need help, contact us at info@marineparts.top.

5. Can I return or exchange marine accessories?

Yes, you can return or exchange unused items in their original packaging within 30 days of delivery. Please review our Refund & Return Policy for details.


6. Do you offer bulk discounts for marine supplies?

Yes! If you are purchasing in bulk for commercial use, please email us at info@marineparts.top to discuss volume discounts and special offers.


7. Are your kayak accessories waterproof?

Most of our kayak gear, such as leashes, plugs, and covers, are designed to be water-resistant or waterproof. Please check the individual product description for details.


8. How do I maintain my marine equipment?

  • Rinse with fresh water after each use
  • Dry completely before storage
  • Avoid prolonged exposure to direct sunlight when not in use
  • Store in a cool, dry place

9. What should I do if my order arrives damaged?

If your package arrives damaged, please take clear photos of the item and packaging, then contact our support team within 48 hours at info@marineparts.top. We’ll arrange a replacement or refund.


10. Do you have a physical store location?

Currently, Fieona Marine Parts operates as an online store only. We ship directly from our warehouses to your doorstep.